1. Introduction
Welcome to Bloke Outfitters, LLC (“Bloke Outfitters”, “we”, “us”, or “our”). By accessing or using our website and services—whether online or in our physical store—you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, please do not use our services.
2. Orders and Acceptance
- Placing Orders: When you place an order through our website, you are offering to purchase a product subject to these Terms. All orders are subject to acceptance and availability.
- Order Confirmation: Once your order is accepted, you will receive an order confirmation via email. Please review your order details carefully.
- Payment Processing: All payments are securely processed through Lightspeed Payments. We rely on Lightspeed’s native systems for handling transactions, and no additional payment processing details are collected by us.
3. Shipping
- Shipping Method: We ship orders via USPS.
- Shipping Fees: Shipping fees are determined directly by USPS and are passed on to you at checkout.
- Risk of Loss: All products purchased from Bloke Outfitters are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to USPS.
4. Returns and Refunds
- Return Policy: We offer returns within 30 days from the date of purchase. To be eligible for a return, items must be unworn, unwashed, and have all original tags attached.
- Exclusions: Vintage items and items purchased on sale are final sale and are not eligible for return.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.
- Restocking Fees: There are no restocking fees for eligible returns.
5. Order Cancellations
- Cancellation Policy: You may cancel an order if it has not yet been shipped. Once the order has been dispatched, cancellation is not available.
- How to Cancel: To cancel your order, please contact us immediately at hello@blokeoutfitters.com or call (805) 859-4347.
6. Account Registration
- Account Creation: For certain features, you may be required to create an account. When you register, you agree to provide accurate and complete information and to update such information as necessary.
- Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.
- Termination: We reserve the right to terminate or suspend your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
7. Intellectual Property
- Ownership: All content on our website—including text, graphics, logos, and other materials—is the property of Bloke Outfitters, LLC or its licensors. This includes product images provided by brand sites.
- Usage Restrictions: You may not reproduce, distribute, or otherwise use any of our intellectual property without our express written permission. Images or other content provided by third parties remain the property of their respective owners.
8. Dispute Resolution
- Arbitration Agreement: Any dispute or claim arising out of or relating to these Terms or your use of our services shall be resolved exclusively through binding arbitration, rather than in court, except that you may assert claims in small claims court if eligible.
- Waiver of Class Actions: You agree to waive any right to participate in a class action or representative action in any dispute with Bloke Outfitters.
- Governing Rules: Arbitration will be conducted in accordance with the rules of the American Arbitration Association, and the arbitration venue shall be in Atascadero, California, unless otherwise mutually agreed upon.
9. Disclaimer and Limitation of Liability
- Disclaimer: Our products and services are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.
- Limitation of Liability: To the fullest extent permitted by law, Bloke Outfitters, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services or these Terms, even if we have been advised of the possibility of such damages.
10. Modifications to the Terms
We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Email: hello@blokeoutfitters.com
- Phone: (805) 859-4347
- Mail: Bloke Outfitters, 5908 Entrada Ave, Atascadero, CA 93422